> For the complete documentation index, see [llms.txt](https://docs.saleschat.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.saleschat.pro/application.md).

# Application

- [Teams](https://docs.saleschat.pro/application/teams.md): Group human agents into teams, give each team managers, and control what those managers can see and change.
- [Set up teams](https://docs.saleschat.pro/application/teams/setup.md): Create teams, add managers, members and nested teams, and choose what users with the org role Manager can change.
- [Operations](https://docs.saleschat.pro/application/teams/operations.md): View your team's chats, reassign leads, and route leads to teams with assignment handlers.
- [Analytics](https://docs.saleschat.pro/application/teams/analytics.md): See how your teams are performing and which leads are waiting too long for a reply.
- [Team Performance](https://docs.saleschat.pro/application/team-performance.md): Team Performance page is used to evaluate individual agent and the overall team's performance.
- [Metric Dumps](https://docs.saleschat.pro/application/metric-dumps.md): Describes all the metric dumps that are available on a Daily basis via Webhooks or Email
- [Analytics](https://docs.saleschat.pro/application/analytics.md): Ask your own questions of your SalesChat data — leads, messages, campaigns, automations and conversations — and get the answer as a chart.
- [Events Reference](https://docs.saleschat.pro/application/analytics/events-reference.md): What every event and attribute in Analytics means, written in plain English. Your decoder ring for the event and attribute pickers.
- [Example Reports](https://docs.saleschat.pro/application/analytics/example-reports.md): The questions marketing, sales and product teams actually ask — and exactly how to build each one, from a first chart to multi-event funnels.
- [Dashboards](https://docs.saleschat.pro/application/analytics/dashboards.md): Save the charts you build, arrange them into a dashboard, and share it with your team.
- [AI Analytics](https://docs.saleschat.pro/application/ai-analytics.md): How to read your AI agent's analytics — what a session is, what the AI tells you about each one, and how to use it.