Metric Dumps

Describes all the metric dumps that are available on a Daily basis via Webhooks or Email

Metric Name	Metric Version	File Formats	Description	Webhook Group	Webhook Version
Agent Metrics Dump	1.0	https://docs.google.com/spreadsheets/d/169dxCBk865TYSCCE59ICr0wpMP0Pa8sjvyjHL1SuJmI/edit?usp=drive_link	Agent's overall performance	ANALYTICS_DUMP_FILE with Metric Type AGENT_ANALYTICS	1.0 & 1.1
Campaign Analytics Dump	1.0	https://docs.google.com/spreadsheets/d/1CzfdNRT4nAp3dRntTc8J7fCQMPXP92f0KFGMPrShi98/edit?usp=drive_link	Campaign's overall performance	No	N/A
Campaign Contact Summary Report	1.0	https://docs.google.com/spreadsheets/d/1-XFJb3iEbjpY6kgdi-ouA9zted9N38zX-n0obBzh5V8/edit?usp=drive_link	Detail of each audience (lead) within the campaign	No	N/A
Daily Message Dump	1.0	https://docs.google.com/spreadsheets/d/1T42hxf6hbKU4OkmopfW-QBoBo5OlDBHp0ACRdfcUyNc/edit?usp=drive_link	All the chat interactions across all agents and leads	ANALYTICS_DUMP_FILE with Metric Type MESSAGE_DUMP	1.0
	1.1	https://docs.google.com/spreadsheets/d/1mpnNCfhekHmxhIDtyVQOmAAUbClZ_f_JRS2j-n9Tj8g/edit?usp=drive_link			1.1
Contact Summary Report	1.0	https://docs.google.com/spreadsheets/d/1eleh1glxyz6EVLBpcO4tb-NzWxWWhn191RAQX4PeYXw/edit?usp=drive_link	Details of leads created on a given day	No	N/A
Automation Aggregate Report	1.0	https://docs.google.com/spreadsheets/d/1SK3scsraAE0N6t7whQZvWzGkNXexsZGDng-BC25qxCo/edit?usp=drive_link	Automation's overall performance	No	N/A
CSAT Aggregate Report	1.0	https://docs.google.com/spreadsheets/d/15pzPxtzFpswtaGgCfrsN97WGuMzQD5wYh85mI0oEFjc/edit?usp=drive_link	CSAT's overall performance	No	N/A
CSAT Records	1.0	https://docs.google.com/spreadsheets/d/1Afz8pdIJsiMtYYHfFgnKctqrAJ-HtY9xR-nibwYA5_0/edit?usp=drive_link	CSAT details per lead	No	N/A