Onboarding

This guide outlines the steps for onboarding new customers, including user and organization setup, API key generation, and WABA registration.

User & Org Creation

We have disabled public signups.

Saleschat's team will create the organisation and add a user from your organisation with Owner role.

Role can be edited later and another user can be granted owner role.

Next steps require the following:

  1. Organisation

    1. org_id

  2. User

    1. user_id

    2. email_id

    3. password

Partner API Key

User can generate a partner API key from the dashboard.

  1. Click on User Account

  2. Click on Organization Info

  3. Click on Company API Keys

  4. Click on New API Key and follow the flow.

  5. Copy the newly generated API key

WABA Onboarding

Register directly with Meta

Complete the embedded signup flow here.

Note that a credit card is required to be registered as a payment method.

Interakt Embedded Signup Flow

Complete the embedded signup flow here.

Gupshup Enterprise Account

  1. Work with Gupshup to create a username and password for the WABA account that you want Saleschat to use.

  2. Provide us the username and password.

Once WABA is registered with Saleschat, we will provide you the following details which you can use when you would like to integrate our APIs:

  1. remote_waba_id

  2. remote_phone_id

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