# Whitelist URLs

You will have to whitelist the following URLs within the network which hosts your CRM as well as the network that the agents are logged in to while using the CRM and Saleschat.

**Note:** We have listed the root domains below, although you will have to enable its subdomains including multi level subdomains

> **Important:** None of these are social media domains. For example, `facebook.net` is not `facebook.com` — visiting facebook.net in a browser will show "We can't connect to the server at facebook.net." Similarly, `googleapis.com` will show "The requested URL / was not found on this server." These are infrastructure/service domains used by Meta, Google Cloud, Firebase, and Analytics — they do not grant access to any social media websites.

<table><thead><tr><th width="202.57421875">Domain</th><th width="562.5">Purpose</th></tr></thead><tbody><tr><td>saleschat.pro</td><td>Saleschat's domain</td></tr><tr><td>cloudconverse.in</td><td>Saleschat's parent company's domain, used to host our chat servers</td></tr><tr><td>posthog.com</td><td>Experimentation tool used by Saleschat</td></tr><tr><td>facebook.net</td><td>Required by Meta (infrastructure domain, not facebook.com)</td></tr><tr><td>googleapis.com</td><td>Required for Firebase as well as other Google Cloud / Analytics services</td></tr><tr><td>googletagmanager.com</td><td>Required for Google Analytics</td></tr><tr><td>google-analytics.com</td><td>Required for Google Analytics</td></tr><tr><td>mtalk.google.com</td><td>Required for browser push notifications via FCM (Firebase)</td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.saleschat.pro/getting-started/whitelist-urls.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.