Message

This page provides API documentation for sending WABA template messages in Saleschat.pro, including required parameters and template validation rules for successful message delivery.

Send WABA Template Message V3

post

• Roles Allowed: ADMIN

• Impersonated User Allowed: FALSE

• Partner Allowed: TRUE

• chatroomId is the ID of the chatroom where the message should be sent

• remoteTemplateId is the WABA template's ID for sending the template message

• skip_governance is an optional field for choosing governance allowance for a message. By default, it is set to true

• For any of the above values, if a resource is not found or does not belong to the requested org, an exception will be thrown

• templateParams are required if the template body has parameters.

• If a template parameter is present, it must have a value and tag.

• If a template parameter is of type USER_FILL and no value is present, an exception will be thrown.

• If a template parameter is of type AUTO_FILL, the provided value will be overwritten by the computed value

• Media & Button Templates are supported through this API.

• For static media templates, no extra parameters are required.

• For dynamic media templates, a parameter with the correct tag and file_id as the value must be provided.

• For dynamic URL button templates, a parameter with the correct tag and URL parameter as the value must be provided.

• For send_via_participant = true, the flow will find an existing agent in the chatroom and send the message on its behalf. If no agent is found, it will send via bot.

• For send_via_participant = false, the message is sent via a bot. By default, the value for sendViaParticipant is assumed to be false

• The bump field allows to you to control whether sending message should bump the chatroom to the top or not in the list.

• The bump_response field allows to you to control whether an interaction with the template (like button press) would bump the chatroom to top.

• The relay_response field allows to you to control whether an interaction with the template (like button press) should be sent to the preconfigured webhook

Authorizations

bearer-keyx-org-api-key

AuthorizationstringRequired

Bearer authentication header of the form Bearer <token>.

Path parameters

orgIdstringRequired

Query parameters

dispositionstring · max: 256Optional

relay_responsestringOptionalDefault: false

bumpstringOptionalDefault: true

bump_responsestringOptionalDefault: true

Body

application/json

chatroom_idstringRequired

remote_template_idstringRequired

skip_governancebooleanOptional

Whether to skip governance checks

Default: true

send_via_participantbooleanOptional

Whether to send via the agent

Default: false

Responses

200

Successfully registered request to send message

application/json

401

Unauthorized - Authentication is required

application/json

403

Unauthorized access

application/json

404

OrgId does not exist

application/json

500

Internal Server error

application/json

post

/v3/orgs/{orgId}/waba/templates/send

HTTPcURLJavaScriptPython

POST /v3/orgs/{orgId}/waba/templates/send HTTP/1.1
Host: apis.saleschat.pro
Authorization: Bearer YOUR_SECRET_TOKEN
Content-Type: application/json
Accept: */*
Content-Length: 152

{
  "chatroom_id": "text",
  "remote_template_id": "text",
  "template_params": [
    {
      "tag": "name",
      "value": "John"
    }
  ],
  "skip_governance": true,
  "send_via_participant": false
}

{
  "request_id": "text",
  "error_msg": "text",
  "error_code": "WORKFLOW_INIT_FAILURE"
}