Conversational AI App

Constructs on an AI App

Saleschat has published an app for conversational AI which organizations can subscribe to.

Agentic Workflows

Organizations can create different Conversational AI workflows within the Conversational AI App.

Each Workflow can be configured with

1. Fine Tuned Model

2. Context

   1. Prompts

   2. Prompt parameters

   3. Sample data & files for context

3. Tools

   1. Files

   2. Web Search

   3. MCP

4. Hooks to extend business logic

5. Orchestrator

   1. Follow up

   2. Business Hours

6. Handover Criteria

7. Governance, Moderation & Bump Settings

8. WABA Wrapper Template for WABA Session Management

Operations & Input Parameters

Operation: Start Workflow

Input Parameters: workflow_id, lead_id